Last Updated: [22 Aug 2025]

Chhedas (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://chhedas.com/ (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information (voluntary):
  Name, email address, phone number, company details, or any other information you choose to provide via inquiry forms or direct communication.
• Business/Trade Information:
  For export-related inquiries, we may collect business details such as company registration, GST/VAT numbers, or shipping information.
• Usage Data:
  Non-personal information such as IP address, browser type, operating system, referral sources, pages visited, and time spent on the Website.
• Cookies & Tracking Technologies:
  Our Website may use cookies and similar tools to improve functionality, analyze traffic, and personalize your browsing experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

Your information may be used for:

• Responding to inquiries and providing requested information.
• Improving Website performance, usability, and customer experience.
• Processing export-related documentation and communication with international clients.
• Marketing, promotional, or communication purposes (where consent is given).
• Compliance with Indian and international trade regulations.
• (Future eCommerce Use): If we add online ordering/payment features, information may also be used for processing orders, shipping, payments, and after-sales support.

3. Sharing of Information

We do not sell or rent personal information. Information may only be shared with:

• Trusted service providers who support our Website operations (hosting, IT, analytics, etc.).
• Shipping and logistics partners (for fulfilling international orders).
• Legal or regulatory authorities, when required under Indian law or international trade laws.
• Business partners, in case of mergers, acquisitions, or restructuring (with appropriate safeguards).

4. International Data Transfers

As we export internationally, your information may be transferred and processed outside India. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

5. Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and business information only as long as necessary for the purposes described in this Policy or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your information.
• Restrict or object to processing.
• Opt out of marketing communications.
• Request data portability (where applicable under GDPR/DPDP Act).

Requests can be sent to us at the contact details below.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Chhedas
📍 Address: Chheda House, Plot No. 7, B. M. C. Industrial Estate, Sai Nagar, Near Tata Wasan Service Centre, Kandivali (W) Mumbai 400067
📧 Email: info@chhedaspecialities.com
📞 Phone: 022-28632323
🌐 Website: https://chhedas.com/